Join us for an insightful presentation, "Strategic Conversations: Mastering Conversations with Firefighters," led by Annette Zapp, MA, CSCS*D, CISSN, and moderated by Maura Shea, PSATS Executive Director. This video explores essential strategies for improving communication between athletic trainers and firefighters. Learn key terms and concepts, understand the critical role of effective communication in enhancing readiness to change, and discover practical techniques to overc